Privacy Policy

(TradeSafe’s policy regarding privacy)

Version number:  1.0


TradeSafe respects the privacy of each User.  TradeSafe  has established this Privacy Policy to explain how Data is collected by TradeSafe, and how this Data is used and disclosed.  TradeSafe  takes the protection of Personal Information very seriously.  TradeSafe  may process (for example, collect, use or disclose) Personal Information only as described in this Privacy Policy. 


Words defined or assigned a meaning in the Terms will have that meaning in this Privacy Policy, unless the context clearly indicates otherwise.  For purposes of this Privacy Policy: “Data” means any data (including Personal Information) provided to TradeSafe  by a User; and “Personal Information” means any Data or information about an identifiable User and may include an ID number, a password, or email address.


Collection on use.  Once a User visits this web site, a User is not anonymous to TradeSafe. When visiting, Data of yours may be either collected by TradeSafe  or provided by User.  To combat online fraud, TradeSafe  may also record the IP address of a User when adding Data.

Children.  TradeSafe  does not intentionally gather Personal Information about Users who are under the age of 13.

Collection from browser.  TradeSafe  automatically receives and records information on TradeSafe ’s server logs from the browser of a User, including an IP address, TradeSafe  cookie information, and the page requested.  Each User should be aware that other web sites visited before entering the web site might place Personal Information within a URL of a User during a visit to it, and TradeSafe has no control over such web sites.  Accordingly, a subsequent web site that collects URL information may log some Personal Information.


Messages and updates.  TradeSafe  may send administrative messages and email updates to a User regarding the web site.  In some cases, TradeSafe  may also send a User primarily promotional messages.  A User can choose to opt-out of promotional messages.

Cookies.  Personal Information may be used to improve the web site.  TradeSafe  may use cookies to save the session validators of a User on its browsers and hard drives, and may use cookies to provide a tailored web site.  IP addresses also help TradeSafe  to diagnose problems with and to administer the web site.


TradeSafe takes client confidentiality very seriously. All information on the TradeSafe platform is considered confidential and is encrypted using industry standards.

TradeSafe will never divulge, furnish, make available or disclose any client information or transaction information to any individual, company or party, except when and only when it is required by law AND the parties form part to the same transaction. For example: 

The following information will be divulged to all parties involved in a particular transaction i.e. the buyer and seller to a particular transaction will have access to the following details of the other party:

  • The individual's first and last name
  • The user's Company name and Registration number
  • Location or delivery address required for delivery
  • Transaction details including documentation

TradeSafe will never sell or trade any customer information or participate in any market related efforts that will require the use of client information or transaction data. 

Arbitration. TradeSafe  may disclose personal information to an independent arbitrator who is registered with the Foundation of Arbitration Southern Africa (AFSA) should a trade dispute be unresolved and the matter be agreed to be referred for arbitration. 

Counterparty. You may elect to have a delivery address or an address where the service is to be performed, disclosed to the counterparty. If you do not want to disclose the aforesaid information to the counterparty, select "Not required" during a trade under "Buyer's Address for Delivery or Service".

No selling.  TradeSafe  will not sell, share, or distribute Personal Information.  No Personal Information may be disclosed to anyone except as provided in this Privacy Policy. 

Marketing purposes.  TradeSafe  may disclose aggregate statistics (information about the customer population in general terms) about the Data to advertisers or business partners. 

Third party supplier or agents.  TradeSafe  may need to provide Data to a third party supplier (such as hosting services, or support services).  Each third party supplier is required to only disclose or use the Data for the purpose for which it was disclosed.

Law enforcement.  TradeSafe  may disclose Data if required: by a subpoena or other judicial or administrative order by law; to protect the safety of any individual or the general public; to prevent violation of the Terms, or the rights of TradeSafe  or any third party.  An IP address may be disclosed to a third party: if the law or a legal process requires it; to protect the rights or property of TradeSafe , a User, or the general public.

Affiliates.  TradeSafe  may share Data with an Affiliate, in which case TradeSafe  will seek to require the Affiliates to honour this Privacy Policy.

Change of ownership.  If TradeSafe  undergoes a change in ownership, or a merger with, acquisition by, or sale of assets to, another entity, TradeSafe  may assign its rights to the Data it processes to a successor, purchaser, or separate entity.  TradeSafe  will disclose the transfer on the web site.  If a User is concerned about its Data migrating to a new owner, the User may request TradeSafe  todelete its Data.

Employees.  TradeSafe  may need to disclose Data to its employees that require the Data to do their jobs. 

Abuse.  TradeSafe  may disclose Data to designated third parties to resolve or investigate abuse complaints.  TradeSafe  may release Data to assist in attempting to block an abusive User or complain to its Internet Service Provider of an abusive User.


TradeSafe  uses some of the most advanced security measures to protect the Data under its control.  All Data is safe, secure, and available only to the User and those to whom User has granted permissions.  In addition, the web site is hosted in a secure server environment that uses a firewall and other advanced security measures to prevent interference or access from outside intruders.


A User may choose to correct or update the Data they have submitted to TradeSafe , by notifying TradeSafe.


Any unauthorised use of TradeSafe  information systems is a violation of the Terms and certain laws, including the section 86 of the ECT Act.  Such violations may subject the person to civil and criminal penalties.


TradeSafe  may intercept, monitor, block, filter, read, delete, and disclose any communication over its information system.


TradeSafe  is not responsible for, gives no warranties, nor makes any representations in respect of the privacy policies or practices of linked or any third party web sites.


TradeSafe  may transmit or transfer Personal Information outside the resident jurisdiction of the User and therefore across borders.  Personal Information may be stored on servers located in another country (including the United States) where laws protecting Personal Information may not be as stringent as the laws in the jurisdiction of the User.  Personal Information may be processed by TradeSafe  in the country where it was collected, as well as other countries (including the United States) where laws regarding processing of Personal Information may be less stringent.


If anyone has any questions or concerns arising from this Privacy Policy or the way in which TradeSafe  handles Personal Information, please contact TradeSafe.

Are you a Buyer, Seller or running a business?

Don't delay, start trading with confidence right now!